Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

At Mosoft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mosoft.ca.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name and contact information (email address, phone number)
• Business information (company name, industry)
• Any information you voluntarily provide when contacting us

Automatically Collected Information:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Send you information about our SEO and web design services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

3. Google Analytics

We use Google Analytics to analyze website traffic and improve user experience. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookies through your browser settings.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our website (under strict confidentiality agreements)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights (PIPEDA Compliance)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for data processing
• Request deletion of your personal information
• File a complaint with the Privacy Commissioner of Canada

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we will securely delete or anonymize your information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: